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Training, Culture and Engagement Officer

Salary details: £35577 - £36567

Royal Borough of Greenwich
Salary Details
£35577 - £36567
Additional Allowances
Location Postcode
SE18 6HQ
Job Term and Hours per Week
Permanent; 35
Closing Date
17 July 2024 
For more details of this job, please contact
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Training, Culture and Engagement Officer

We’re looking for a Training, Culture and Engagement officer to join our team to help us embed our digital strategy and improve the organisation’s skills.

In this role, you will be responsible for designing and delivering training that meets the need of the users, in the spirit of human-centred approach. You will also create training resources for different learning needs. You will be collaborating with other team members and other teams and will champion the culture of continuous learning.

You will work directly with end-users, HR and other partners across the organisation, providing training, skills and effective support to staff and sometimes to residents as well. You will guide and advise users against a backdrop of corporate digital services, using your knowledge and expertise to engage and enthuse staff. You will work closely with users to understand their needs, as well as corporate objectives and ensure teams are equipped with available and appropriate technologies.

Who should apply for this role?

We would love to hear from you if you are passionate about working with people and have experience in delivering training to different audiences and have some experience in creating guidance and training materials addressing different learning needs.

You should have a grasp of modern technology platforms and services, coupled with a passion for digital innovation and driving change.

You should have exceptional communication skills and be able to simplify complex concepts.

You should also be a team player who thrives in a collaborative environment, valuing diverse perspectives and contributions.

Why join Royal Greenwich:

Royal Greenwich is proud to be a borough synonymous with first class modern services. A world class heritage site, our communities are vibrant and diverse, and we pride ourselves on being a well-managed, well-run authority.

You can read more about our wider mission in our digital strategy and our long-term plan Our Greenwich  

We’re based in the heart of Woolwich, which is a great place to both live and work. Woolwich benefits from excellent transport links; buses, the DLR, and the Elizabeth Line as well as mainline trains. You’ll be working the majority of the time from home, with some time also in the office.

We offer great benefits:

In return for your hard work, we offer a range of benefits: 

  • Annual Season Ticket Loan
  • Childcare Voucher Scheme
  • Learning and development opportunities to maximise your potential, including excellent apprenticeship opportunities at all levels
  • Reduced rate Gym Membership
  • Eyecare Vouchers
  • Cycle to Work scheme
  • Long Service Awards
  • Generous Annual Leave entitlement and
  • Excellent pension scheme
  • Greenwich Card which entitles you to discounts at local businesses
  • Employee Assistance Scheme including external counselling service
  • A range of flexible working arrangements
  • Staff networks  

Thinking of applying?

To apply, please follow the “Apply for this job” link OR visit www.royalgreenwich.gov.uk and apply online

You’ll need to fill in an application form and submit a CV and cover letter saying why you think you are suitable for this role. We won’t consider applications without a cover letter.

If you’re among the top-scoring applicants, you’ll be invited to a panel interview over Microsoft Teams. We will ask you to prepare a short presentation (we will give you a topic well in advance) and we will ask you some questions based on the criteria for the role from the job description.

We are very inclusive in how we interview, and are happy to discuss reasonable adjustments.


For an informal discussion about this opportunity, please contact Karolina Majkowska ;    karolina.majkowska@royalgreenwich.gov.uk      .  

If you require any assistance in viewing or accessing this opportunity, please contact recruitment@royalgreenwich.gov.uk or call 020-8921-8977


Diversity Statement: Royal Borough of Greenwich values the diversity of its community and aims to have a workforce that reflects this. We therefore encourage applications from all sections of the community.

High Volume Applications: Royal Borough of Greenwich reserves the right to close any vacancy earlier than the advertised closing date should there be a high volume of applications received.

Advert Close: All vacancies close at midnight unless otherwise stated.

DBS: This role requires a Basic DBS.

Salary: Salaries advertised are for a standard working week of 35 hours unless otherwise stated. Please use this 'Salary Calculator to help you calculate a pro rata salary.

Our Staff Values: Our Staff Values are important to us. Candidates will be continuously assessed against our staff values throughout the recruitment process. Where candidates demonstrate views and behaviours that do not meet the standards of our staff values, we reserve the right to reject their application/ registration.